Remote Server Support

Procedure

To migrate the BlackBerry Enterprise Server from Microsoft Exchange Server 2000 or 2003 to Microsoft Exchange Server 2007, complete the following steps:

1. Stop all BlackBerry Enterprise Server services.Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.
2. Move the BlackBerry Enterprise Server service account. The default name for this account is BESAdmin.
3. After migrating Microsoft Exchange Server 2000 or 2003, verify the Microsoft Exchange Server 2007 permissions for the BlackBerry Enterprise Server.
4. Set the required permissions for the BlackBerry Enterprise Server in Microsoft Exchange 2007. For more information, see KB12483.Note: If Microsoft Exchange System Manager 2003 Service Pack 2 is installed on the BlackBerry Enterprise Server, skip to step 10.
5. Remove Microsoft Exchange System Manager 2000.
6. Perform a search for MAPI32.dll and cdo.dll.
7. Rename any cdo.dll and MAPI32.dll files from the system32 folder and the program files\exchsrvr\bin folder to a .bak file extension.
8. Download and install the latest Messaging Application Programming Interface (MAPI) and Collaboration Data Object (CDO) clients. For more information, see KB12697.
9. Resolve the MAPI profile for the BESAdmin mailbox on the Microsoft Exchange Server 2007 by going to Start > Programs > BlackBerry Enterprise Server > Edit the MAPI.
10. Restart the BlackBerry Enterprise Server.Important: Restarting the BlackBerry Enterprise Server will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.

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