there was an error locating one of the items needed to complete this operation. it might have been deleted

You get this error when you try to configure outlook to connect to exchange.

To resolve this, close outlook and look for mapisvc.inf and delete this file, and restart your outlook.



  1. Ilya said

    Thanks so much!!

  2. Ray said

    It worked like a charm!

  3. Loni said

    Perfect thanks!

  4. Vu said

    Thank you. That worked.

  5. Remit said

    Awesome! save me reinstalling. worked like a charm

  6. No wonder you are number one in Google for this error message! Thank you!

  7. TheKidda said

    Didn’t think there was much hope when I searched for such a nondescript error, however, this fixed my problem straight away. Thank you

  8. jeet said

    Great “saved my time”

  9. Higdig said

    This was awsome

  10. Santiago said

    Thank you! great!

  11. Ali G said

    Saved my poon. thanks

  12. Srinivasa Rao Kota said

    Thanks it is working….

  13. JJ said

    So simple. So easy. So quick. So effective.

    Not even Experts Exchange had this answer. All sorts of nonsense suggestions from there.

    Nice one, OP!


  14. Escondido said

    Thank you! Worked great!

  15. Grant Brimhall said


  16. FS said

    brilliant!!!!!!!!!!!! thanks a million

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